SERVICE | BUSINESS INNOVATION LOUNGE TOKYO | リコーグループ企業・IR

From Working, to Creating

Here at BUSINESS INNOVATION LOUNGE TOKYO, we help you turn your ideas and dreams into reality through “dialogue with experience”. We aim to create value so people can focus on what they truly want to do. We work together with you, our partner, as we pursue Ricoh’s vision of "Fulfillment through Work".

How BIL TOKYO Changes “Working”

TASK WORK minimizes task work. CREATIVE WORK creates new value.

Bringing About ChangeFunctions of BIL TOKYO

Complete program
From exploring issues
To creating value

Your team
Of experts and partners
From all fields

Experiencing
Our technology and knowledge
From the workplace

We look for the root of the problem.

Together, we dig into the roots of your “work” to discover new business potential. We visualize the issues you are facing and design the program that will solve your problems.

Dialogue with input. A demo is run based on prior information. The problem is identified, and the scope of the problem is shared.

Gaining insights. Ideas are generated and possibilities are explored. The ideas are put together, and insights are visualized.

Verbalizing the challenges. Challenges are verbalized, and priorities are set. Depending on the goal, the process then divides into two paths. One path combines existing solutions to solve the problem, while the other explores new business and profit models.

Existing solutions are combined to solve the problem.

A hypothesis is developed and then tested by repeating interviews with target customers. After confirming that the issues exist, the issues and hypothesis are further clarified through feedback.

Judge. The issue is examined, and its business significance and profitability are discussed. A decision is then made on whether or not to proceed to a more concrete phase.

Your Companions in Problem Solving

Experts from all fields accompany you as you explore the issues. They will also manage the project using design thinking and agile thinking, and help you to test the hypothesis.

Conducts demos in your area of interest and facilitates dialogue to find signs of change.

Runs workshops and helps you to test the hypothesis after visualizing the issues.

Accompanies you all the way, leading the team and linking resources from inside and outside.

Helps you to shape your hypothesis and enables you to see the issues more clearly.

Experts from every field
Provide advice based on experience.

Your Companions
in Problem Solving

Ricoh has solved problems for many offices so far. Now, we extend our problem-solving from offices to “on-site”, where your business faces challenges. To help you find answers, BUSINESS INNOVATION LOUNGE TOKYO provides access to knowledge and case examples from customers we have helped to solve their problems.

Ricoh has knowledge from the workplace in the areas of office, healthcare, social infrastructure, local government, distribution, manufacturing, industrial solutions, and construction.

Available Ricoh Assets

Here at Ricoh, we try to draw out the creativity of people at work, based on what we learnt from our office business. Using data collected from the workplace, we make use of A.I. to reduce task work and increase creative work.

TASKWORK. Business Process Automation. Minimizing the number of collateral duties needed to add value. CREATIVE WORK. Communication Services. Building an environment where people can focus on work that truly creates value.

TASKWORK. Business Process Automation. Minimizing the number of collateral duties needed to add value.

CREATIVE WORK. Communication Services. Building an environment where people can focus on work that truly creates value.

A number of business bases are available at BUSINESS INNOVATION LOUNGE TOKYO. AI Data. IT Services support the building and managing of information/telecommunication infrastructure for the workplace. Customer Base offers a strong customer base of 1.4 million companies worldwide from many years in the office printing business. Customer Touchpoints come from a community-based marketing/support network with extensive knowledge of the workplace and trusting relationships with customers. IP. Solutions use our own products and services that have high added value.