The Year Ended March 31 | ||||||||||||
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2014 | 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | ||
Key performance indicators (for fiscal year) (billions of yen) | ||||||||||||
Sales | 2,108.4 | 2,151.4 | 2,209.0 | 2,028.8 | 2,063.3 | 2,013.2 | 2,008.5 | 1,682.0 | 1,758.5 | 2,134.1 | 2,348.9 | |
Japan | — | 759.5 | 761.5 | 767.5 | 799.9 | 805.7 | 872.3 | 753.0 | 705.2 | 803.9 | 865.6 | |
The Americas | — | 648.5 | 693.7 | 609.0 | 577.5 | 567.4 | 534.1 | 386.6 | 443.6 | 600.8 | 659.7 | |
Europe, Middle East and Africa | — | 532.3 | 531.0 | 456.4 | 477.5 | 458.8 | 436.4 | 393.4 | 450.1 | 546.4 | 623.7 | |
Other | — | 210.9 | 222.6 | 195.8 | 208.3 | 181.1 | 165.5 | 149.0 | 159.5 | 182.9 | 199.8 | |
Overseas total | — | 1,391.8 | 1,447.4 | 1,261.3 | 1,263.4 | 1,207.4 | 1,136.2 | 929.0 | 1,053.3 | 1,330.2 | 1,483.3 | |
Gross profit | 873.2 | 906.9 | 881.9 | 788.6 | 791.0 | 766.8 | 721.5 | 572.3 | 622.6 | 745.4 | 820.0 | |
Operating profit (loss) | 120.3 | 115.7 | 102.2 | 33.8 | (115.6) | 86.8 | 79.0 | (45.4) | 40.0 | 78.7 | 62.0 | |
Profit (loss) attributable to owners of the parent | 72.8 | 68.5 | 62.9 | 3.4 | (135.3) | 49.5 | 39.5 | (32.7) | 30.3 | 54.3 | 44.1 | |
Capital investments (property, plant and equipment) | 72.9 | 75.9 | 83.7 | 75.4 | 72.2 | 72.4 | 86.5 | 42.1 | 37.3 | 45.4 | 53.2 | |
Depreciation and amortization (property, plant and equipment) | 63.3 | 70.9 | 68.7 | 68.0 | 68.4 | 65.4 | 62.5 | 45.3 | 39.8 | 41.9 | 44.0 | |
Research and development expenditure | 116.2 | 118.7 | 118.5 | 114.3 | 111.0 | 111.0 | 102.8 | 90.3 | 96.7 | 107.7 | 109.8 | |
Financial position (at fiscal year-end) | ||||||||||||
Total assets | 2,556.9 | 2,730.2 | 2,776.4 | 2,759.2 | 2,641.0 | 2,725.1 | 2,867.6 | 1,887.8 | 1,853.2 | 2,149.9 | 2,286.1 | |
Equity attributable to owners of the parent | 1,017.9 | 1,084.1 | 1,077.8 | 1,042.1 | 909.5 | 932.5 | 920.3 | 920.2 | 902.0 | 931.5 | 1,038.7 | |
Interest-bearing debt (on corporate bonds and borrowings)* | 724.1 | 790.5 | 852.8 | 859.7 | 881.9 | 933.4 | 245.6 | 294.6 | 302.5 | 427.2 | 420.0 | |
Net interest-bearing debt* | 580.0 | 651.9 | 684.2 | 724.6 | 721.2 | 693.2 | (17.2) | (40.4) | 62.1 | 205.1 | 242.7 | |
Cash flows (for fiscal year) | ||||||||||||
Cash flows from operating activities | 146.8 | 102.5 | 99.8 | 88.2 | 110.2 | 81.9 | 116.7 | 126.9 | 82.4 | 66.7 | 125.6 | |
Cash flows from investing activities | (122.9) | (143.4) | (104.1) | (106.7) | (81.0) | (45.9) | (164.5) | (63.5) | (59.3) | (133.9) | (97.8) | |
Cash flows from financing activities | (923.6) | 29.9 | 42.6 | (19.9) | 6.4 | 42.4 | 75.7 | (4.0) | (131.6) | 35.4 | (82.9) | |
Cash and cash equivalents at end of year | 533.0 | 137.7 | 167.5 | 126.4 | 160.7 | 240.0 | 263.6 | 330.3 | 234.0 | 210.8 | 169.6 | |
Free cash flow | 23.9 | (40.9) | (4.2) | (18.4) | 29.2 | 36.0 | (47.8) | 63.4 | 23.1 | (67.2) | 27.7 | |
Financial Indices | ||||||||||||
Operating margin (%) | 5.7 | 5.4 | 4.6 | 1.7 | (5.6) | 4.3 | 3.9 | (2.7) | 2.3 | 3.7 | 2.6 | |
Return on equity (%) | 7.5 | 6.5 | 5.8 | 0.3 | (13.9) | 5.4 | 4.3 | (3.6) | 3.3 | 5.9 | 4.5 | |
ROIC (%) | — | — | — | — | — | — | — | — | 2.8 | 4.9 | 3.3 | |
Net debt-to-equity ratio* (Times) | 0.56 | 0.60 | 0.63 | 0.70 | 0.79 | 0.74 | (0.09) | (0.12) | (0.01) | 0.15 | 0.17 | |
Equity attributable to owners of the parent ratio (%) | 39.6 | 39.7 | 38.8 | 37.8 | 34.4 | 34.2 | 32.1 | 48.7 | 48.7 | 43.3 | 45.4 | |
Shareholder returns | ||||||||||||
Dividends paid | 23.9 | 24.6 | 25.3 | 25.3 | 10.8 | 16.6 | 18.8 | 10.8 | 16.9 | 20.7 | 21.8 | |
Dividend payout ratio (%) | 32.9 | 35.9 | 40.3 | 727.7 | — | 33.7 | 47.6 | — | 57.3 | 38.6 | 49.6 | |
Share repurchase costs | — | — | — | — | — | — | — | 7.2 | 92.7 | 30.0 | 7.5 | |
Total return ratio (%) | 32.9 | 35.9 | 40.3 | 727.7 | — | 33.7 | 47.6 | — | 362.6 | 93.8 | 66.7 | |
Per-share data (yen) | ||||||||||||
Profit attributable to owners of the parent | 100.44 | 94.58 | 86.87 | 4.81 | (186.75) | 68.32 | 54.58 | (45.20) | 45.35 | 88.13 | 72.58 | |
Dividend | 33 | 34 | 35 | 35 | 15 | 23 | 26 | 15 | 26 | 34 | 36 | |
Equity per share attributable to owners of the parent | 1,420.04 | 1,495.61 | 1,486.87 | 1,437.62 | 1,254.79 | 1,286.56 | 1,270.47 | 1,281.29 | 1,416.08 | 1,529.46 | 1,722.07 | |
Foreign exchange rates | ||||||||||||
U.S. dollar (at fiscal year-end) ($) | 102.92 | 120.17 | 112.68 | 112.19 | 106.24 | 110.99 | 108.83 | 110.71 | 122.39 | 133.53 | 151.41 | |
Euro (at fiscal year-end) (€) | 141.65 | 130.32 | 127.70 | 119.79 | 130.52 | 124.56 | 119.55 | 129.80 | 136.70 | 145.72 | 163.24 | |
U.S. dollar (average for fiscal year) ($) | 100.29 | 109.89 | 120.12 | 108.39 | 110.91 | 110.95 | 108.80 | 106.05 | 112.36 | 135.49 | 144.53 | |
Euro (average for fiscal year) (€) | 134.47 | 138.85 | 132.68 | 118.82 | 129.67 | 128.46 | 119.55 | 129.80 | 130.55 | 140.91 | 156.74 |
The Year Ended March 31 | |||||||
---|---|---|---|---|---|---|---|
2021 | 2022 | 2023 | 2024 | ||||
Decarbonization | Energy | (TJ) | Total energy consumption | 3,697 | 3,475 | 3,519 | 3,295 |
Electricity consumption | (MWh) | Total electricity consumption | 474,278 | 468,872 | 479,622 | 455,054 | |
(MWh) | Electricity from renewable energy sources | 82,057 | 118,481 | 144,555 | 152,993 | ||
(%) | Renewable energy ratio | 17.3 | 25.3 | 30.1 | 33.6 | ||
Greenhouse gases | (1,000t CO₂-eq) | Scope 1 | 117.3 | 116.0 | 115.5 | 107.4 | |
(1,000t CO₂-eq) | Scope 2 market base | 172.7 | 146.5 | 134.4 | 118.8 | ||
(1,000t CO₂-eq) | Scope 1 and 2 total | 290.0 | 262.5 | 249.9 | 226.3 | ||
(1,000t CO₂-eq)/billions of yen | Emissions per sales unit | 17.2 | 14.9 | 11.7 | 9.6 | ||
(FY2015 emissions: 457.9) | (%) | Scope 1 and 2 reduction rate (from FY2015) | 36.7 | 42.7 | 45.4 | 50.6 | |
(1,000t CO₂-eq) | Scope 3 | 1,585 | 1,522 | 1,591 | 1,434 | ||
(FY2015 emissions: 2,333) | (%) | Scope 3 reduction rate (from FY2015) | 32.1 | 34.8 | 31.8 | 38.5 | |
Resource circulation |
Virgin material usage ratio | (%) | 90.7 | 87.9 | 84.9 | 78.9 | |
Water | (1,000 m3) | Water withdrawal | 3,266 | 3,184 | 3,170 | 3,124 | |
(1,000 m3) | Water discharge | 2,418 | 2,412 | 2,572 | 2,234 | ||
(%) | Percentage of water reused and recycled | 8 | 7 | 7 | 8 | ||
Waste | (t) | Total amount of waste | 59,997 | 62,593 | 67,169 | 57,682 | |
(t) | Final disposal amount | 259 | 364 | 383 | 310 | ||
(%) | Resource recovery rate | 98.1 | 98.0 | 98.5 | 98.6 | ||
Conservation of biodiversity | Environmentally sensitive chemicals | (t) | Amount used | 3,632 | 3,456 | 3,697 | 3,288 |
(t) | Amount discharged | 658 | 742 | 749 | 579 | ||
Chemical substances subject to Pollutant Release and Transfer Register | (t) | Amount used | 1,111.6 | 1,389.0 | 1,352.4 | 1,032.5 | |
(t) | Amount discharged | 175.7 | 311.4 | 315.6 | 234.5 | ||
(t) | Amount transferred | 49.2 | 147.4 | 156.7 | 120.8 | ||
Air pollutants | (t) | Sulphur oxide emissions | 2.0 | 3.7 | 3.2 | 4.1 | |
(t) | Nitrogen oxide emissions | 53.8 | 46.5 | 53.6 | 50.6 | ||
(t) | Volatile organic compound emissions | 602 | 669 | 681 | 524 | ||
Conservation of biodiversity | (tree) | One Million Trees Project Number of trees planted | 92,000 | 149,000 | 97,000 | 115,000 |
The Year Ended March 31 | |||||||
---|---|---|---|---|---|---|---|
2021 | 2022 | 2023 | 2024 | ||||
Human resources | Number of employees (on consolidated basis) |
(people) | Total | 81,184 | 78,360 | 81,017 | 79,544 |
(people) | Japan | 30,369 | 29,454 | 31,800 | 31,064 | ||
(people) | The Americas | 19,389 | 18,648 | 19,227 | 18,299 | ||
(people) | Europe, Middle East and Africa | 16,136 | 15,729 | 16,234 | 16,867 | ||
(people) | China | 6,823 | 6,541 | 6,135 | 5,483 | ||
(people) | Asia Pacific | 8,467 | 7,988 | 7,621 | 7,831 | ||
Ratio of full-time male to female employees | Males to females | Ricoh Company, Ltd. | 84:16 | 84:16 | 83:17 | 83:17 | |
Males to females | Ricoh Group (Japan) | 82:18 | 82:18 | 81:19 | 81:19 | ||
Males to females | Ricoh Group (Global) | 71:29 | 71:29 | 71:29 | 70:30 | ||
Gender pay gap for all employees | (%; males to females) | Ricoh Company, Ltd. | — | — | 78.0 | 78.6 | |
(%; males to females) | Global | — | — | 80.9 | 83.3 | ||
Female-held managerial position ratio | (%) | Ricoh Company, Ltd. | 5.4 | 6.0 | 6.6 | 7.2 | |
(%) | Ricoh Group (Japan) | 5.8 | 6.3 | 6.7 | 7.7 | ||
(%) | Ricoh Group (Global) | 15.1 | 15.6 | 15.9 | 16.5 | ||
Average years of service | (years) | Male | 20.0 | 20.9 | 20.4 | 20.1 | |
(years) | Female | 20.5 | 20.2 | 21.1 | 20.8 | ||
Employee turnover rate | (%) | Ricoh Company, Ltd. | 1.9 | 2.8 | 2.9 | 2.7 | |
(%) | Ricoh Group (Global) | 14.7 | 13.0 | 11.3 | 11.8 | ||
Childcare leave rate (Ricoh Group Japan) |
(%) | Male | 82.4 | 94.8 | 98.2 | 90.2 | |
(%) | Female | 100.6 | 97.0 | 110.1 | 105.4 | ||
Employment rate of workers with disabilities | (%) | (Ricoh special subsidiary group) | 2.42 | 2.52 | 2.52 | 2.51 | |
(%) | Ricoh Group (Global) | 1.53 | 1.63 | 1.66 | 1.68 | ||
Average training hours per employee | (hours) | Ricoh Group (Global) | 19.3 | 38.0 | 45.1 | 31.2 | |
Average training cost per employee | (yen) | Ricoh Group (Global) | 83,751 | 90,712 | 92,495 | 95,594 | |
Engagement Score | (percentile) | Global | 3.57 | 3.65 | 3.73 | 3.79 | |
(percentile) | Japan | 3.40 | 3.47 | 3.51 | 3.57 | ||
(percentile) | North America | 3.83 | 3.92 | 4.00 | 4.00 | ||
(percentile) | Latin America | 3.63 | 3.64 | 3.96 | 3.90 | ||
(percentile) | Europe | 3.53 | 3.63 | 3.83 | 3.92 | ||
(percentile) | APAC | 3.86 | 3.93 | 3.97 | 4.03 | ||
Occupational health and safety | Occupational accident rate | Ricoh Company, Ltd. | 0.06 | 0.13 | 0.19 | 0.33 | |
Ricoh Group (Global) | 1.33 | 0.97 | 1.04 | 1.15 | |||
Occupational accident severity rate | Ricoh Company, Ltd. | 0.0002 | 0.0037 | 0.0008 | 0.017 | ||
Ricoh Group (Global) | — | 0.03 | 0.02 | 0.03 | |||
Innovation management | Number of patents held | (patents) | Japan | 16,629 | 15,372 | 14,899 | 13,637 |
Overseas | 23,829 | 22,105 | 20,093 | 18,487 | |||
Contributing to society | Hours of employee social contribution activities | (hours) | Ricoh Group (Global) | 88,559 | 79,654 | 130,931 | 102,738 |
Total social contribution expenditure | (millions of yen) | Ricoh Group (Global) | 602 | 548 | 1,916 | 542 |
We committed wholeheartedly to achieving a sustainable society by signing international agreements and policy guidelines
United Nations Global Compact
In April 2002, we became the second Japanese company to sign this pact
RE100
In April 2017, we were the first Japanese company to join this collaborative, global initiative of influential businesses
External organizations in Japan and abroad have included us in their ESG benchmarks
In July 2024, Japan’s Government Pension Investment Fund included us in six major ESG indices for domestic equities that it has adopted
The inclusion by Ricoh Company, Ltd., of data from MSCI ESG Research LLC or its affiliates (MSCI) or the use of MSCI logos, trademarks, service marks or index names does not constitute MSCI’s sponsorship, endorsement, or promotion of Ricoh Company, Ltd. MSCI and the MSCI name and logos are trademarks or service marks of MSCI.
Domestic and international awards attest to the Ricoh Group’s excellence
This integrated report aims to deepen stakeholder understanding of Ricoh Group efforts to increase long-term corporate value by producing and disclosing management policies and financial and ESG information.
The Ricoh Group continues to evolve in keeping with its goal to transform into a digital services company by 2025 that connects workplaces and supports worker creativity. This report presents value creation processes and specific examples of initiatives across the medium- to long-term to enhance corporate value. We encourage all employees to understand how they can help create value and contribute to social progress. We also want them to remain aware of how their jobs relate to society and embody our Mission & Vision of Fulfillment through Work.
In producing this report, we referred to the IFRS Foundation–recommended International Integrated Reporting Framework and the Guidance for Collaborative Value Creation of Japan’s Ministry of Economy, Trade and Industry. We also interviewed institutional investors regarding the fiscal 2022 report and made improvements based on their feedback.
Target readership
All Ricoh Group stakeholders
Scope of coverage
Ricoh Company, Ltd., and consolidated subsidiaries
Reporting period
Fiscal 2023 (April 1, 2023, to March 31, 2024), also presenting some activities after that period
We augment the Ricoh Group Integrated Report, which outlines our overall initiatives, with comprehensive ESG information in the ESG Data Book and Ricoh Group Environmental Report.
On July 1, 2024, Ricoh and Toshiba Tec established the joint venture ETRIA CO., LTD.
The translation of yen-denominated amounts into U.S. dollar equivalents as of March 31, 2024, and for fiscal 2023, is solely for the convenience of readers outside Japan. We used an exchange rate of ¥151 = US$1, the Federal Reserve Board’s approximate prevailing rate on March 31, 2024.
The data and projections in this Integrated Report are based on information available as of the publication date. They are subject to a range of factors. As results might differ materially from forecasts, do not rely unduly on these forward-looking statements. We are under no obligation to update them based on new information or future events.
SGS Japan Inc., a third-party audit provider, independently verifies the Ricoh Group’s environmental performance data, including GHG emissions (Scope 1, 2, and 3), and social data, to enhance the credibility of our data and compliance. We post audit results on our website for easy stakeholder access.
Verification has encompassed information systems, data collection methods, tabulation and analysis, and data accuracy.
We will keep enhancing data credibility by using third-party verification services and broadening the scope of verification, thereby improving our environmental activities.