CEO greetings for New Years 2025 Evolving together with our customers as a workplace services provider

Happy New Year to all.

As we step into 2025, we do so in a world where the global economy, while steady and resilient as inflation subsides, continues to face uncertainty due to persistent geopolitical challenges. Against this backdrop, the Ricoh Group is steadfastly advancing its transformation into a digital services company. Our focus remains on building a robust and adaptable operational foundation, one capable of thriving amidst change.

Workstyles are also evolving rapidly. Since the pandemic, we have seen the widespread adoption of remote work, complemented by traditional office-based models and hybrid approaches. At Ricoh, we embrace this diversity by redefining the concept of the “workplace” to encompass any space where people work. Our goal is to support the creativity and productivity of workers by addressing societal challenges through the power of digital innovation.

2025 marks the final year of our 21st Mid-term Management Strategy, a pivotal milestone in our journey toward becoming a digital services company. Our unwavering commitment is to execute and complete key initiatives that drive this transformation. Central to this effort is strengthening our profitability while enhancing our role as a trusted Workplace Services Provider. By leveraging technologies such as artificial intelligence and deepening our understanding of industry-specific needs, we are committed to resolving challenges side-by-side with our customers. This mission is only possible through the dedication of our employees, who embody our commitment to excellence. We will continue to foster a diverse and autonomous organizational culture that empowers individuals to thrive and adapt to the evolving needs of our customers.

Additionally, the Ricoh Group prioritizes the integration of Environmental, Social, and Governance (ESG) principles with our business growth. We view ESG not merely as non-financial targets but as “future financials” that contribute to our long-term success. By enhancing our customers' productivity and creativity through digital services, providing environmentally conscious solutions, and addressing societal challenges, we aim to deliver both sustainable growth and increased corporate value.

In 2025 and beyond, the Ricoh Group will remain united in our mission to bring “Fulfillment through Work” to life for people everywhere. By staying close to our customers and evolving together with them, we will continue to create new value and new opportunities for innovation.

Thank you for your continued support, and I wish you all a successful and fulfilling year ahead.