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Ricoh joins the Japan Center for Engagement and Remedy on Business and Human Rights as a regular member

Strengthening its response to human rights issues through JaCER's Engagement and Remedy Platform

October 18, 2024

TOKYO, October 18, 2024 – Ricoh announced today it has joined the Japan Center for Engagement and Remedy on Business and Human Rights (JaCER), a general incorporated association in Japan, as a regular member. This not only allows Ricoh's various external stakeholders to anonymously report human rights grievance towards the company in English or Japanese through JaCER's Engagement and Remedy Platform, a non-judicial platform in compliance with the United Nations' Guiding Principles on Business and Human Rights, but also enhances Ricoh's response to human rights issues.

The Ricoh Group Human Rights Policy declares that Ricoh provides all stakeholders with a comprehensive whistleblowing system and grievance mechanism that enable the reporting of human rights concerns without fear of retaliation. In the past, Ricoh has been promoting initiatives to prevent and mitigate human rights violations by establishing a whistleblowing system, a supplier hotline, and other measures.

Moving forward, JaCER's Engagement and Remedy Platform and its expert support will be utilized, in addition to Ricoh's own reporting system for external stakeholders, for Ricoh to respond appropriately to human rights complaints from a wider range of stakeholders, while improving legitimacy and transparency.

Relevant Information

| About Ricoh |

Ricoh is a leading provider of integrated digital services and print and imaging solutions designed to support digital transformation of workplaces, workspaces and optimize business performance.

Headquartered in Tokyo, Ricoh's global operation reaches customers in approximately 200 countries and regions, supported by cultivated knowledge, technologies, and organizational capabilities nurtured over its 85-year history. In the financial year ended March 2024, Ricoh Group had worldwide sales of 2,348 billion yen (approx. 15.5 billion USD).

It is Ricoh's mission and vision to empower individuals to find Fulfillment through Work by understanding and transforming how people work so we can unleash their potential and creativity to realize a sustainable future.

For further information, please visit www.ricoh.com

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