Version Upgrade Information

RICOH Unified Communication System update

Update Update December 17, 2014
Version V3.1.3
Copyrights Ricoh Company, Ltd.
Reproduction conditions Reproduction prohibited
Models supported RICOH Unified Communication System P3000

Update information

Date Version Overview of functions added/revised
14/12/17 V3.1.3 Version upgrade content
  • A minor change has been made.
14/05/07 V3.1.2 Version upgrade content
•Overview of functions revised
  • OpenSSL vulnerability has been fixed
13/08/28 V3.0.2 Version upgrade content
•Function additions and improvements

On August 11th 2013, bugs appeared in the firmware update. Bugs are explained below, as well as the way to fix them.

<Problem occurring>
If you proceed to the update of the RICOH Unified Communication System P3000 with a USB device(external microphone, etc.)connected to it at the same time, the phenomena below occur :
  • Phenomenon1:
    conference cannot begin when unplugging the USB device connected at the time of the update
  • Phenomenon2:
    for some external microphones and headsets, their sound volume cannot be controlled
13/08/11 V3.0.1 Version upgrade content
•Function additions and improvements
  • 1.Displaying Contact Names during a Meeting
    • You can choose whether to display the contact names during a meeting.
      If you choose to display the contact names, the names are displayed in the other parties' videos. your contact name is also displayed in your video.
  • 2.Limited bandwidth
    • To accommodate the needs of your network environment, you can reduce the network bandwidth used during a meeting.
  • 3.PC Document Share Feature
    • These modes can be switched while the screen is being shared.
      Full Screen : Displays the entire screen.
      Active Window : Displays only the window selected.
  • 4.Contact list
    • It is possible to add to contact list up to 200.
13/04/17 V2.3.1 Version upgrade content
•Function additions and improvements
  • 1.Strengthening of the management utility functions Using the administrator account, on the Unified Communication System Setting website, it is now possible to manage multiple devices collectively.
    • <Content that can be managed collectively>
    • Collective registration of devices
    • Collective changes to the address books (site list information) of multiple devices
    • Collective acquisition of the conference histories of multiple devices
  • 2. Site list presence sort function It is now possible to sort the site list into "status order" or "kana pronunciation order." Being able to display conference-in-progress or on-standby sites at the top of the list makes it easier to search for sites for connection.
  • 3. TCP443 transmission function It is now possible to transmit conference data (video, audio, shared PC screens) using the TCP443 port. This enables connections even in cases where the UDP port cannot be used for reasons such as the conditions in the network environment used.
  • 4. Other function improvements
•Latest version information (the P3000 and S7000 terminal versions after the update are as shown below)
  • 1. Firmware Ver. 2.3.1
  • 2. Download file volume: Approx. 70 MB (It depends on the customer's network environment, but in the case of a 500 kbps network environment the time is about 20 min.)
13/01/23 V2.2.1 Version upgrade content
•Function additions and improvements
  • 1. Bandwidth limitation function (model: P3000)
    Limits the bandwidth (upstream) used to less than 300 kbps. This enables conferences even in environments where network bandwidth is not good.
  • 2. Improvement of the internal microphone mute function (model: P3000).
    This improved the problem of speaker switching occurring due to white noise emitted during microphone mute.
•Latest version information (the P3000 and S7000 terminal versions after the update are as shown below)
  • 1. Firmware Ver. 2.2.1
  • 2. Download file volume: Approx. 69 MB (It depends on the customer's network environment, but in the case of a 500 kbps network environment the time is about 20 min.)
12/09/23 V2.0.3 Version upgrade content (firmware common)
•Function additions and improvements
  • 1. Connection confirmation functions Previously, it was not possible to confirm connection with the data center when there is no other-party terminal to connect to, but with this function it is possible to confirm video connection status with the data center with only the terminal being used.
  • 2. Conference function restricting participation at multiple sites With this function, by sharing the conference code (4-digit number) with participants, it is possible to prevent parties who do not know the conference code from participating in the conference.
  • 3. Unit speaker volume level and microphone mute status display function 1) When the volume key is pressed, the volume level of the internal speaker is displayed on the screen. 2) When the microphone mute key is pressed, the microphone mute status is displayed on the screen.
  • 4. External speaker volume adjustment function When an external microphone/speaker is connected, it is now possible to adjust its volume on the unit. Note: With certain models, the volume cannot be adjusted.
  • 5. External microphone/speaker connection improvement It is now possible to connect an external microphone/speaker even during a conference.
  • 6. Wireless network setting improvement 1) It is now possible to automatically define the authentication and encryption methods at the time of SSID automatic entry. 2) It is now possible to manually enter the SSID before doing an SSID search.
•Latest version information (the P3000 and S7000 terminal versions after the update are as shown below)
  • 1. Firmware Ver. 2.1.1
  • 2. Download file volume: Approx. 74 MB (It depends on the customer's network environment, but in the case of a 500 kbps network environment the time is about 20 min.)
Version upgrade content (firmware common)
•Function additions and improvements
  • 1. "Notice" display function It is now possible for notice information (center server regular maintenance, function upgrades, etc.) to be checked from the customer's devices.
  • 2. Strengthening of conference security functions Between two sites, it is now possible to hold conferences that restrict the participants. Note: When the restricted conference function is used, it is possible to restrict connection from the third or later sites.
  • 3. Simplification of network settings 1) It is now possible to automatically search for, and display a list of, the SSID of wireless networks that can be used. 2) It is now possible to save up to five sets of network setting information for both wired and wireless networks. 3) It is no longer necessary to reboot when wired or wireless LAN settings are changed.
  • 4. Improvement of screen layout used at conference start time At conference start time, connected parties are displayed large and one's own site is displayed at lower right. (Picture-in-picture mode)
  • 5. Other functions 1) The software keyboard key layout has been changed to a QWERTY layout. 2) Input character masking is now done at the time of entry of the wireless LAN setting encryption key and the wired/wireless LAN setting proxy password.
•Latest version information (the P3000 and S7000 terminal versions after the update are as shown below)
  • 1. Firmware Ver. 2.0.3
  • 2. Download file volume: Approx. 111 MB (It depends on the customer's network environment, but in the case of a 500 kbps network environment the time is about 35 min.)
12/06/24 V1.3.1 Version upgrade content
•Improvements
  • 1. Correction of the problem of the lower part of the PC screen not showing during PC screen sharing.
•Latest version information (the P3000 and S7000 terminal versions after the update are as shown below)
  • 1. Firmware Ver. 1.3.1
  • 2. Firmware size: Approx. 34 MB (In the case of a 500 kbps network environment, about 10 min.)
12/03/07 V1.2.2 Version upgrade content
•Improvements
  • 1. Improvement of online update reliability.
  • 2. Improvement of the DNS timeout problem which occurred in some customer environments.
  • 3. Improvement of compatibility with external microphone Correction of the phenomena of low volume occurring with a certain combination of P3000/S7000 and a recommended external microphone/speaker.
•Latest version information (the P3000 and S7000 terminal versions after the update are as shown below)
  • 1. Firmware Ver. 1.2.2
  • 2. Firmware size: Approx. 0.4 MB (Within the time required)

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