Ricoh Company, Ltd., Tokyo, January 23, 2012 — The Ricoh Group's two production bases in Thailand, being situated away from the main flood area, managed to avoid direct damage to equipment as well as danger to employees. However, because of the difficulty in sourcing out some parts, since October 17 last year Ricoh Manufacturing (Thailand) Ltd., had to suspend production in some laser printer lines.
The close collaboration with suppliers for parts procurement allowed for stable operation to start again from the end of this year, and now production has returned to pre-flood levels.
We experienced shortage of some products, and for that we apologize to our valued customers. In order to make up for the lag in production scheduling, we aim to increase total production volume, thus ensuring a stable product supply going forward.
Jan 23, 2012
Ricoh Company, Ltd.