FAQ for all DVD/CD Drive Models
Software and Accessories
NOTE: Accessories like software and manuals vary from region to region or distributor to distributor.
For markets in Asia and Oceania, sometimes packages are distributed by agents/distributors and sold under various brands.
I am looking for an updater for the software that came with the drive.
I bought a Ricoh drive without any software or driver CD. Can I obtain an installation CD from Ricoh?
I just purchased a Ricoh unit, but the software comes with my package is different from the one described on the Ricoh.com web site.
I contacted the software vendor and they suggested contacting you since my software was an OEM version that came with a Ricoh drive.
I've misplaced the driver CD that came with the drive. Where can I find the link for a site I can download a new driver from?
Or you can also use writing software sold on the market, if that software supports the drive.
I've lost the serial number of the software bundled with the drive. Can you send me another number for installation?
I purchased a Japanese model when I visited Japan, but my PC runs the English version of Windows. Can you send me the English software?
Which software currently on the market can be used with my Ricoh drive?
Where can I get information about the writing software I'm currently using?
<Software comes with the unit>
Please consult your software manual first. Or contact your distributor/agent. Contact information can be found in the retail carton box, manuals, some documents or on the warranty card. If you cannot find it please ask about the distributor at the shop or retailer where you purchased it.
Or software vendor's web site will provide their FAQ.
<Writing software sold on the market>
Please contact the software supplier. Most software vendor's web sites will provide information about the Supported CD/DVD drives, FAQ or so.
Links for software suppliers:
B's Recorder Gold / B's CLiP : BHA
Drag'n Drop CD : Easy Systems
NeoDVD standard : Mediostream
TransRecorder : TransTechnology (Nagase)
WinProducer / WinDVD : InterVideo
MyDVD : Sonic
Adaptec Easy CD Creator / Direct CD : ROXIO
abCD : Prassi
* PrimoCD Plus information is located here.
Do you need other helps? Please find any link you want from the following.