Update methods for Windows

Flash Utility Upgrade Procedures

FAQs for Firmware

TIPS for a Successful Upgrade
1. Save the downloaded file to a folder and expand it. It is recommended that you save the files on a hard disk which has over 2MB of free space, because there may not be sufficient disk space if the file is expanded on a floppy disk.
2. Running the downloaded file should create the following files.

- File List - ( The case of MP5308D ) -
K25R5260.exe/ JHISTORY.TXT/ EHISTORY.TXT
3. The following hardware is required:
  • *Host computer
    (PC-AT compatible, OS:Windows Me/ 2000 pro/ XP)
4. Connect the host computer to the Drive, then after making the following settings, start Windows operation systems on the host computer.
5.  Downloading the Firmware to the drive.

  • *You need to restart the host computer after upgrading the program, please quit any other open applications. Please remove a disc in the tray of the drive before upgrading the program.
1) Double-click on My Computer.
2) Double click on the folder in which the downloaded file is to be expanded.
3) Double-click on the file K25R5260.exe to run it.
4) Flash Utility is started as follows;

(The following assumes the MP5308D drive connected.):

Update1

5) Check the target drive and the version number of the firmware, and click the Flash button to start. Please keep hands away from the keyboard and the mouse too, during downloading, and wait for a while.

Update2

6) After downloading is completed, the following dialog box appears. Click the Power off button. Please be sure to turn off the power of the PC with properly. Just REBOOTING will not complete the process.

Update3

7) Firmware upgrade is completed.
To confirm the change in the firmware, please refer to EHISTORY.TXT.
 
TIPS for a Successful Upgrade
Check the following items to ensure success in uploading.
1. Be sure to check the proper file has been downloaded for your model. The firmware only for RICOH MPXXXX series drive is posted on the Ricoh.com web site.
2. Quit all other applications, especially memory-resident programs.
3. Be sure to remove any media from the tray before upgrading.
4. Check to see if the drive is properly recognized by the OS. The firmware upgrading will NOT solve the problem when the drive is not detected by the System.
5. It is better to install writing software (pre-mastering software) on the PC.
6. For ATAPI drives: If your PC has a VIA chipset, check the properties of the drive from Device Manager. If the DMA option is enabled, change it to disabled before uploading. You can set it back to enabled after the uploading is finished.
7. For ATAPI drives: Try to change drive's transfer mode to PIO.
8. For ATAPI drives: Try to remove any other IDE peripherals. We usually upload the firmware connecting the drive alone with the drive set as the Secondary Master.
9. A stand alone PC unplugged from any network, or a simple environment without any other peripherals would be best for avoiding unexpected problems.

Also refer to [FAQs for firmware] for further information.

If the uploading method fails and the drive is no longer detected properly, and if you cannot try it again, there is no way to set it back by yourself. In that case, you will have to take the drive for repair through the store where you purchased it.

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