CSR around the world <Europe> – 2010
Apprenticeship at Ricoh in Hannover
Ricoh Germany / Europe
On 1 August 2009, 48 young professionals started their apprenticeship at Ricoh Germany in Hannover. In total, Ricoh Germany has 180 apprentices, which is nearly 8% of the workforce. Ricoh offers four apprenticeship programmes: technical, sales, business administration, and logistics, contributing to the reduction of skills shortage and giving young people perspectives for the future. The apprenticeship is a combination of theoretical knowledge and practical work in the company. The largest number of young people participates in the technical apprenticeship programme which lasts 3.5 years.
Ricoh also offers a special initiative – an apprenticeship in cooperation with the dealer channel. Within this framework, Ricoh qualifies apprentices of dealer channel partners from all over Germany focusing on developing the skills they will need in their future customer service jobs. In 2009, four apprentices from the dealer channel have chosen an apprenticeship as electronics technicians.
At the Ricoh Academy in Hannover, the trainees acquire not only profound knowledge of products and networks, IT topics and international manufacturer-independent certifications, but also important soft skills which are essential for their future business life.
“Over 90% of our apprentices finish the programme successfully and stay at Ricoh as our employees which shows that our apprenticeship concept is successful.”, emphasizes Uwe Jungk CEO, Ricoh Germany. The apprenticeship programme has been recognised by the Institute of IT Training (IITT) and received a Bronze Award 2009 in the category “Staff development project of the year”.