Supply Chain Management

The Ricoh Group has 40 production sites worldwide, including in Japan, the Americas, Europe, China and the Asia-Pacific region. Through close cooperation between production sites and sales departments in these five regions, a global "Regionally Manufactured and Regionally Consumed" system has been established to manufacture and provide products and services that meet the needs of regional customers in a quick and accurate manner. We aim to maximize customer value and create profits with suppliers at every stage of the supply chain, from development to sales and collection. At the same time, we endeavor to actively engage in environmental issues and corporate social responsibility.
Promoting SCM Innovation
The Ricoh Group continuously focuses its efforts on strengthening its manufacturing system with the aim of becoming the best manufacturing company in the world. Commanding a view of the entire supply chain, we are always innovating not only on our own but also in cooperation with suppliers.
We have developed and implemented various systems for use at all stages, from design to procurement, production, transportation, installation and collection, to facilitate our efforts to achieve innovation. The innovation we achieve in supply chain management (SCM) is promoted in such a way as to optimize inventories and fulfill the requirements of customers by enhancing the flexibility of production to meet any market needs, as well as to reduce not only costs but also environmental impact.
In the procurement stage, we have a global system in place that ensures optimal procurement in line with production strategies. Our efforts are also focused on green procurement with an emphasis on working in partnership with suppliers. We are also promoting CSR procurement based on our belief that it is important for all companies and organizations that are involved in the value chain, from procurement through to sales, to act ethically and take on responsibility for society.
Ricoh Group basic policy in purchasing activities
The Ricoh Group, along with suppliers, is conducting purchasing activities on the basis of following policy aims to discharge its social responsibility in the supply chain on the basis of: 1) Coexistence and co-prosperity with suppliers by establishing long-term reliable relationships and cooperation, 2) Fairness of transactions (comprehensive evaluation of suppliers based on their participation in corporate social responsibility activities on the basis of economic rationality), 3) Establishment of an environmental management system and reduction of environmental impact through purchasing environment-friendly products, 4) Compliance with the law and 5) Respect for social ethics.
Ricoh Group basic policy in purchasing activities
Ricoh Group Supplier Code of Conduct
In January 2006, the Ricoh Group established the Ricoh Group Supplier Code of Conduct for our suppliers to make efforts to aim at a better society and global environment and sustainable development of society. All of our suppliers are required to comply with this code of conduct. The Supplier Code of Conduct includes clauses on human rights such as prevention of child labor and environmental conservation.
Ricoh Group Supplier Code of Conduct(18k)
Green procurement in partnership with suppliers
The Ricoh Group purchases materials and parts used to manufacture products in line with Green Procurement Standards. As part of our efforts to help suppliers promote environmental protection, we have developed Environmental Management System (EMS) Guidelines and Chemical Substance Management System (CMS) Guidelines to help the suppliers establish their own EMS and CMS Guidelines in line with those of the Ricoh Group. These guidelines are used to provide suppliers with training and education as well as support in operating the management systems.
Conflict Minerals Issue
The Ricoh Group views the Conflict Minerals Issue1 as an important CSR issue, and is constantly working to improve transparency in the supply chain together with its business partners while also ensuring responsible mineral sourcing practices.
- *1The issue that certain minerals mining or trading finances armed groups and fosters conflicts, or closely related to human rights abuses, labor issues or environmental destruction, etc.
Ricoh Responds to Conflict Minerals related rules of the U.S.
The U.S. Securities and Exchange Commission (SEC) adopted the final rule pursuant to Section 1502 of the Dodd Frank Wall Street Reform and Consumer Protection Act, called the Conflict Minerals provision, on August 22nd, 2012. The rule requires listed companies to disclose and report to the SEC on the use in their products of conflict minerals2 originating from the Democratic Republic of Congo or adjoining countries.
Ricoh, as a member company of the "Responsible Minerals Trade Working Group," launched in May 2012 by the Japan Electronics and Information Technology Industries Association (JEITA), is participating in a Working Group for the entire global supply chain. Activities of the working group include compliance with this rule. This is all part of Ricoh's commitment as a good global citizen.
- *2Columbite-tantalite, cassiterite, gold, wolframite or their derivatives. Primary derivatives are tantalum, tin and tungsten.
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- Designing |
- Procurement |
- Production |
- Transportation/Installation |
- Collection


