Our Approach to Corporate Social Responsibility (CSR)

CSR framework

The Ricoh Group is engaged in "two-tier" CSR activities based on the three ideas constituting the foundation of CSR specified in the chart below: the first tier involves basic social responsibilities and the second tier involves voluntary social responsibilities. We aim to build public trust through our first tier activities and enhance our attractiveness through second tier activities and by achieving these goals simultaneously to increase the value of the company. We develop and implement action plans focusing on the four key areas specified in our CSR Charter: integrity in corporate activities, harmony with the environment, respect for people, and harmony with society.

CSR framework

CSR framework

The Ricoh Group regards the promotion of CSR activities as a growth strategy which aims to solve social issues, while at the same time fostering its corporate growth. Therefore, we place particular focus on a concept we refer to as "value-creating CSR." Utilizing our resources such as technologies, products, services, and our employees, we aim to help solve a range of social issues.
To facilitate these efforts, we have adopted many globally accepted CSR guidelines —United Nations Global Compact, ISO 26000 etc.— and have enhanced our activities accordingly. We also encourage our business partners, who are important members of our value chain, to understand the significance of corporate social responsibility and to share our CSR-related values and work towards them. We believe this collaborative approach will make each of the companies within our value chain stronger and accelerate our efforts to create a sustainable society and achieve our business growth. As we are fully aware that communication holds the key to conducting effective efforts to achieve an ideal society, we actively seek two-way communication with our stakeholders, hold dialogue with experts to obtain their objective opinions from a social standpoint, and collaborate with NPOs and NGOs.

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Ricoh Group CSR Charter

To grow as a respected enterprise, the Ricoh Group must fully discharge its corporate social responsibilities from a consistent global perspective and throughout every aspect of its operations. To ensure this, the Ricoh Group CSR Charter specifies corporate action principles consisting of the four areas and stipulates that each Ricoh Group company observe them.

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The Ricoh Group Code of Conduct

The Ricoh Group Code of Conduct is intended to establish the basic standards to ensure that executives and employees of the company, when engaging in corporate activities to advance the Ricoh Group, shall act in accordance with social ethics and in full compliance with the law.

The Ricoh Group Code of Conduct

Promotion of sustainable environmental management

There are three stages in the Ricoh Group's environmental conservation efforts: the Passive Stage, the Proactive Stage, and the Responsible Stage. In the Passive Stage, we coped with social pressures by dealing with laws and regulations and competing with other companies. In the Proactive Stage, we began to take voluntary actions with a sense of mission as a global citizen. And in the Responsible Stage, our focus is on more than environmentally friendly business operations. We are striving to achieve both profits and environmental conservation simultaneously. Specifically, we develop energy-efficient products, achieve cost reduction through reduced consumption of energy and resources, develop alternatives for materials that are at high risk of depletion, improve operational efficiency, and offer products and solutions for smarter, environmentally friendly work styles, along with engaging in many more efforts in the course of our day-to-day operations.
Based on the recognition that we cannot conserve the global environment or build a sustainable society without reducing total environmental impact to a level that the Earth's self-recovery capabilities can manage, we are actively engaged in forest ecosystem conservation activities, in addition to our efforts to reduce our business-related environmental impact.

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Keep environmental impact within the self-recovery capabilities of the Earth

Keep environmental impact within the self-recovery capabilities of the Earth


Three stages in environmental conservation activities (from the passive, to proactive to responsible stage)

Three stages in environmental conservation activities (from the passive, to proactive to responsible stage)

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Environmental Principles

Based on its management philosophy, Ricoh established its Environmental Principles in 1992. The Principles clearly show the basic policy and action guidelines that the Group should follow for environmental conservation and represent the Group's commitment to sustainable environmental management, which makes environmental conservation and the creation of economic value compatible.

Environmental Principles

Ricoh Group Mid- and Long-Term Environmental Impact Reduction Goals

The Ricoh Group has set reduction targets in three key areas—energy conservation and global warming prevention, resource conservation and recycling, and pollution prevention—under its Mid- and Long-Term Environmental Impact Reduction Goals. In formulating these goals, we used the back-casting method, where we first establish final goals, then determine target values as milestones on the journey toward these goals. To achieve our established goals, we have been engaged in a range of activities based on our detailed environmental action plans, which are formulated every three years.

Ricoh Group Mid- and Long-Term Environmental Impact Reduction Goals
Energy conservation and prevention of global warming Reduce the total lifecycle CO2 emissions by the Ricoh Group by 30% by 2020 and by 87.5% by 2050 from the 2000 level
Resource conservation and recycling
  1. (1)Reduce the new input of resources by 25% by 2020 and by 87,5% by 2050 from the 2007 level
  2. (2)Reduce the use of replace the major materials of products that are at high risk of depletion(e.g.,crude oil,copper and chromium) by 2050
Pullution prevention Minimize risks of chemical substances throughout the product lifecycle by 2020 in compliance with the Strategic Approach to Intemational Chemicals Management(SAICM)
*Revised in March 2012

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Environmental Action Plan

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