Questionnaire

As part of our efforts to improve our annual reports and activities, we would appreciate it if you would answer the following questions.

Which of the following best describes you?

• IR staff
• CSR staff
• Environmental staff
• Customer of Ricoh products
• Educator
• Student
• Business person other than at IR/CSR/environmental divisions
• Shareholder/investor
• Consultant
• CSR/Environmental expert
• Other

Why did you read this report? Provide specific reasons here.

Which sections of this report particularly interested or impressed you?
(Please check all that apply.)

• About the Ricoh Group
• Commitment to Society/Major Awards and Recognition
• Business Profile
• Financial Highlight
• Top Interview
• The RICOH Way (Mission, Vision, and Values)
• Corporate Governance
• Human Resources Management
• Respect for Human Resources
• Innovation
• Products and Solutions for the Office
• Production Printing
• Supply Chain Management
• Sustainable Environmental Management
• To Grow with the Society
• History of the Ricoh Group
• Consolidated Financial Statements
• Key Financial Indicators

Please specify the reasons for the choices above.

The Sustainability Report 2012 has been created to summarize all our corporate activities, and integrates the three reports hitherto published annually - Annual Report, Sustainability Report (Corporate Social Responsibility), and Sustainability Report (Environment) -. Does the 2012 report provide you with sufficient information?

• Yes.
• No.
• Can't tell.

Please specify the reasons for the choice above.

If you have any comments/recommendations regarding this report, please insert them here.