- Creating New Customer Value
- Case studies
i-Invoicing: A smooth transition to electronic invoicing
Electronic invoicing achieves both greater efficiency and cost reduction. In Europe, most invoicing is still paper-based, but a growing number of companies are looking at the potential for e-invoicing.
In actuality, however, there has been little progress as existing software and solutions often require the conversion of all invoices to electronic form. This is usually not feasible unless the counterparty in the transaction is willing to completely digitize its accounting operations.
Ricoh Europe’s i-Invoicing circumvents the problem by handling paper-based invoices as well. This capability also smooths the transition from paper to electronic form.
i-Invoicing begins with customers sending invoice data from their enterprise resource planning (ERP) systems to Ricoh’s i-Invoicing Cloud. Ricoh then issues invoices to each customer’s business partner in the format that the partner prefers (paper, e-mail, facsimile or other electronic means). The process works in reverse for accounts payable, with Ricoh capturing invoice data — which may be in paper (postal), facsimile or e-mail (e.g. PDF) form — and forwarding the data from the i-Invoicing Cloud back to the customer’s ERP system.
There is basically no initial investment required from customers for this service, and specific implementations can be customized according to factors such as document volume and company size.
Information security is guaranteed. Ricoh is an ISO27001-certified company that stringently guards the customer data in its cloud environment, with backup systems to ensure that operations will continue even in the event of an emergency.
With global expertise in printing and scanning, the Ricoh Group is well-positioned to rapidly expand this intelligent electronic invoicing system throughout the world, starting in Europe.
In October 2012 — for the first time in 48 years — Tokyo was the venue for the annual meeting of the International Monetary Fund (IMF) and the World Bank Group, hosting about 20,000 participants from all over the world. In September 2013, Japan also hosted the APEC Transportation Ministerial Meeting for the first time. To ensure smooth and efficient operations, the Ricoh Group was chosen to provide integrated solutions that encompassed documents, IT services, communications, and installation and management of the document output environment. We will continue to provide one-stop solutions that encompass both advanced product technologies and high-value-added services, and leverage the synergy between our traditional and new businesses.
Large-scale paperless meeting
The RICOH Smart Presenter, an application for tablet computers, can facilitate large-scale paperless meetings.
Uses Ricoh’s cloud service to seamlessly bring together paper and digital media to convey information effectively.*1
Displays conference schedules and other essential information on a real- time basis. Can be quickly set up using Ricoh’s ultra-short-throw projector, which requires little space or time to install.
Multi projection system
Links three ultra-short-throw projectors to display dynamic images on a large 3.84 meter-wide screen, all synchronized by one PC.
Virtual help desk
A small-footprint virtual help desk — made by combining a Ricoh Unified Communication System with an ultra-short-throw projector — lets visitors interact with an operator to, for example, ask for directions and obtain a printout of a route map. *2
*1 APEC meeting only *2 IMF and World Bank meeting only