Human Resources Management
Performing the personnel system and developing human resources to deploy the right person for the right job on a global basis.
The most important element in carrying out corporate activities is people. If people are able to lead a meaningful life and fulfill their roles, this will lead to the development of successful companies and organizations. At the same time, the development of a company will bring happiness not only to its employees but also to their families and all those involved. We always place emphasis on human-oriented business management in every aspect of our corporate activities.
Based on the concept above, the Ricoh Group focuses its efforts on developing training systems that are easily accessible by employees, as well as an organizational climate that encourages individual employees to aim to achieve higher and more challenging goals so that they can further grow and fulfill their personal objectives. With the aim of achieving our global growth strategy, the Ricoh Group places emphasis on optimizing development and use of human resources to accelerate global management as well as securing personnel capable of taking on new and growing businesses.
As the company expands globally, we need to better understand different cultures and values. In this context, it is important for us to create a work environment in which diverse employees are provided with equal opportunities beyond gender and nationality; in other words, we need to implement diversity management. To achieve this objective, the Ricoh Group places equal emphasis on diversity promotion and work-life balance management in managing its human resources.
Priority is also placed on ensuring a safe and comfortable environment for all those involved in the Group's business activities. Efforts have been made to create and maintain a health- and safety-conscious work environment.
The Ricoh Group develops its business in numerous countries that have characteristically different ways of thinking and different customs. With two-thirds of all Group company employees being non-Japanese, we establish human rights-related policies, develop promotional tools, and provide education based on the basic universal policy of respecting human rights, which is the premise for mutual understanding.
Concept behind performance appraisal and compensation systems
Every one of our employees voluntarily aims to achieve high goals and gains a sense of fulfillment and personal growth by achieving them, thus becoming motivated to achieve even higher goals by being fairly treated and evaluated—this flow is called the "motivation cycle." To facilitate the completion of this cycle, we promote a fair and transparent personnel evaluation system to encourage appropriate self-recognition and self-reliant career development among employees as well as a variety of compensation systems that reflect roles and responsibilities and achievement levels.
Efforts in personnel development
Based on the concept of supporting employees who voluntarily improve their expertise, the Ricoh Group established the "Ricoh Group Training Policy," under which various kinds of training programs are prepared to develop employees who serve as a key component to implement growth strategies. To provide these training programs, training facilities have been expanded. Our training methods range widely, and include group training and e-learning. Since 2012, practical training on social contributions has been included in orientation training for newly hired employees to promote and raise awareness of The RICOH Way through on-the-job training.
RPL awarded an IPP Gold Medal
The IPP (Investors In People) is the international standard set by a UK Government agency for effective investment in human resources. The status of the use of human resources is assessed annually in about 20,000 companies with 30,000 or more employees. Companies that are ranked in the top 1% are awarded the Gold Medal. Assessment is based on direct interviews with employees. In the assessment of Ricoh UK Products Ltd.(RPL), 77 employees were interviewed. The company met 173 of 196 requirements and was awarded the Gold Medal.
Communication with employees
Group Employee Awareness Survey
Ricoh conducts employee awareness surveys on a regular basis with the intention of using the results to create an enhanced workplace environment where individual employees are encouraged to demonstrate their abilities to the fullest and enjoy working to fulfill their responsibilities.
In 2012, the surveys also began to be introduced to group companies in Japan. The results are intended to be used to develop actionable improvements that will benefit employees and companies as well as the entire group.
Ricoh Employee Council
Ricoh Employee Council meetings are held based on the concept that employees are collaborators in business. In Council's regular and ad-hoc central meetings, top management members and other employees gather to report the current status of achievements and progress made in each department's projects. Information shared at these meetings is later conveyed to all employees at office meetings and workplace meetings. Company-wide issues such as pay raises and bonuses are deliberated by special section meetings after gathering opinions from as many employees as possible. Results of deliberations are presented to executive officers.