Innovating for the future, connecting people with information

"At the Ricoh Group, we are committed to providing excellence to improve the quality of living" is our Mission Statement and part of The RICOH Way. Since its founding in 1936, Ricoh has been an innovator in products and services for information and communication, beginning with photosensitive paper and progressing to cameras, copiers, MFPs and IT services. And we remain as committed to innovating as ever.
We start by anticipating how societies and workstyles may change in the future, then consider what we can do to offer our customers new value and contribute to sustainability. The foundation for these innovations is Ricoh's wide variety of resources fostered over the many years we evolved our major products in the field of imaging equipment. These include technologies that range from electrophotography, image processing and chemistry, to optics, networking and software. We believe that by combining these highly developed technologies with new ideas, we can create unprecedented value.


Daring to innovate

Today, while networks facilitate the exchange of ideas and the production of intellectual assets, we are confronted with urgent issues such as overpopulation and the depletion of natural resources. This is a time to rethink the way we work, examining an unprecedented range of options.
Concurrently, in industrial products and services we are pressed to raise levels of productivity and safety, and to consume energy efficiently as a responsibility to future generations. The Ricoh Group continues to innovate, devoting research and development resources to meet these challenges.

Six trends transforming the office, and the office of the future

Ricoh has consistently provided new value for working people by improving the way they interact with information, pioneering office automation in the 1950s.
We start from a vision of the office of the future, then draw an R&D road map to get there. Our definition of the “office” is the totality of the way people work, their business processes and work environment. Based on this definition and changes in society, we have projected six trends that will transform the office:

Daring to innovate

We anticipate that a decade from now, business processes will be distributed as the norm. For example, tasks will be shared between advanced and emerging markets or between internal and external staff. Such arrangements will demand seamless communication and workflows, so that people working at home or on the road can do so just as securely and efficiently as if they were in the office. This would be a world in which everyone could enjoy the conveniences information and communications technology (ICT) creates.

Research on the Office of the Future

Based on these trends, the Ricoh Group is focusing its R&D on technologies that support these workstyles and simultaneously lessen environmental impact.

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Making a comfortable social infrastructure

As IT grows more prevalent, becoming safer and easier for everyone to use, we can expect society at large to benefit from rising levels of productivity and become more prosperous.

[Products and services designed for diversity]

When the capabilities of products and services become more sophisticated and complex, so does the literacy that users need to make full use of those capabilities. We build accessibility into everything we offer so that more people can enjoy the benefits of our innovations regardless of age or physical ability.

Enhancing MFP accessibility

Enhancing MFP accessibility

  • The scanner operating unit goes on a desktop, apart from the rest of the product, so persons in wheelchairs can also use it with ease
  • Seated users can adjust the angle of the operating unit for easy operation
  • The barrier-free color management mode lets users with color weakness easily convert color tones to those easy to see

Accessibility of products

[Innovative industrial products]

Ricoh innovates industrial products with an eye on the future. The company is grounded in the many technologies, developed over the years, that are incorporated into our own production equipment as well as our imaging equipment and other products.

[Examples of innovative industrial products]

  • Optical technology and image processing technology to visualize phenomena previously invisible to the human eye
  • Environmental technologies synchronized to human activity, developed through precise visualization of electric power management
  • Reusing energy that would have been wasted at manufacturing sites
  • Simulation technology to do fast, high-level analysis of verification processes that would otherwise cost significant time and money
  • Expanding the scope of applications of a washing technique that uses no water or solvent in washing processes during production and recycling

With a wide range of initiatives in place for solving social issues, our challenges go far beyond the traditional definition of an office.

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