Ricoh at a glance

Leveraging existing strengths to win in new markets

Building upon our unique technologies, global production network, and customizing capability, Ricoh is branching out into promising new businesses.

New businesses launched in recent years

Managed Document Services (MDS)

Ricoh's MDS relieves customers from the burden of managing their printing and all other document-related tasks, allowing them to reduce costs and improve productivity and efficiency. Our MDS are designed to ensure that all our customers can enjoy a frustration-free user experience by allowing them to use the information they require when they need it. Specifically, we design, build, and implement the optimal information infrastructure and workflow for entire related processes, ranging from document creation to effective use, while continuously offering suggestions for improvement.

According to a survey by International Data Corporation (IDC), a leading global IT research firm,^* Ricoh was No. 2 in global MPS market share in 2011. IDC’s 2011 survey categorized us as being in the “Leader” group for the second consecutive year.

• *IDC MarketScape: Worldwide Managed Print Services 2011 Hardcopy Vendor Analysis

Learn more about MDS

Projection system

Ricoh brings innovations to and improves the visual communications and work flow of its customers with its consistently high-value offerings. In addition to offering projector units that showcase Ricoh's excellent optical technology developed over many years, we develop related software, offer solutions services, and support customers in many other ways, making the most of our global sales and support network.

Unified Communication System

We offer an unprecedented visual communications system that enables real-time video and voice communications from multiple locations via the Internet. This system allows users to hold a meeting with people at remote locations without the use of a large screen or video conference system. Since meeting participants can freely handle and share various forms of data such as video, voice, documents, text, and handwritten input, they are able to feel as if they were meeting face to face.

Other new frontiers

In addition, we will further expand and improve our IT services, cloud services and other service businesses to meet changing customer needs. We aim to grow these new businesses and deliver even greater value to customers.